How the field is changing and what challenges Ai will bring
The use of AI in human resources is already widespread, and for good reason - hiring directly impacts business goals, and using AI to forward those goals is an obvious win.
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After receiving her Bachelor of Arts in Journalism/Mass Communications and Anthropology from the University of Wisconsin-Madison in 2008, Lynn Heidmann decided to bring her passion for research and writing into the world of tech. She spent six years in the San Francisco Bay Area writing and running operations with Google and subsequently Niantic before moving to Paris to become Marketing Content Director at Dataiku. In her current role, Lynn follows and writes about technological and regulatory trends and developments in the world of data and AI.
A survey at the end of 2017 of nearly 800 talent acquisition professionals by Korn Ferry found 55 percent believed AI had already changed the way their organization recruits. The majority said the changes have been positive, increasing the quality of candidates and hires.
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A 2018 analysis by McKinsey estimated that 56 percent of all hire-to-retire tasks could be automated with current technologies. As AI technology advances, it will become capable of taking over even more HR functions that currently depend on employees. But that doesn’t mean AI will replace humans, even in human resources. Instead, AI is slated to empower remaining workers to dedicate more time to tasks that require a human touch.
In many smaller organizations, HR personnel have long had to dedicate substantial time to bureaucratic tasks that takes time away from the more important work of closely evaluating job applicants and considering ways to better-engage the workforce. By automating much of that work, HR leaders will be able to devote themselves to the most interesting and important parts of their jobs.
The first step to leveraging AI in HR is to start fostering a data-driven approach and understanding of what machine learning is and how it can help - not replace - HR efforts.
Get the complete rundown of where the industry is and where it's going.